Legal policies

Everything about how shopping with Velmaine works, in one place.

Our policies

• Shipping policy: free shipping on every order, processing and delivery times
• Refund policy: 30-day returns and how refunds work
• Payment policy: the payment methods we accept and how checkout keeps you safe
• Privacy policy: what we collect, the cookies we use and your choices
• Terms of service: the terms that apply when you shop with us
• Do not sell or share my personal information: opt out of data sharing for advertising

Contact us

Questions about any of our policies? Call us on +1 (218) 748-1098, email support@velmaine.com, or use our contact form. Our customer service is available Mon–Fri, 9am–5pm ET.

Velmaine is owned and operated by Marisole Holdings Pty Ltd. Registered business address: 8 Elgin Street, Carlton, VIC, 3053, Australia. ABN 43 702 236 306. ACN 702 236 306.